Omnye umntu owenzakeleyo ngo-2021: Ukuthembana kwabathengi.

Abathengi abazithembi iinkampani ngendlela ababezenza ngayo ngaphambili.Nasi isizathu sokuba kubalulekile ukubuyisela ukuthenjwa kwabo – kunye nendlela yokwenza oko.

Kubuhlungu ukuthetha, kodwa abathengi abanathemba lokuba amava abo aya kuba mahle njengoko ukwenzile ngaphambili.Ubomi ngo-2020 bubenze bathandabuza phantse yonke into.

Ke ngoku yintoni?

Phantse wonke umzi-mveliso uziva isiphumo sobhubhani we-COVID-19 kwimisebenzi yabo yeshishini kwaye ngenxa yoko abathengi babo."Iinkampani ngoku zijongene nomsebenzi oqhubekayo wokulungelelanisa ukusebenza kwimeko yanamhlanje kwaye, ukuqinisekisa ukunyaniseka kwabathengi ngexesha lolu tshintsho, iinkampani kufuneka zigxile ekwakheni ukuthembana."

Nazi iindlela ezintathu zokwakha kwakhona (okanye ukwakha) intembeko yabathengi ngo-2022:

Nxibelelana ngakumbi

“Undoqo wokugcina ukuthenjwa kwabathengi kukunxibelelana nabathengi.Ngokumisela inqanaba okulindelweyo kwasekuqaleni, amaqela eenkonzo zabathengi anokuqinisekisa ukuba izithembiso ziyafezekiswa. ”

Izithembiso ezenziweyo, izithembiso ezigciniweyo – yiloo nto eyakha ukuthembana.

Ke uFicarra ucebisa ukuba ngelixa amaqela eenkonzo zabathengi asombulula iingxaki, anika umfanekiso ocacileyo wento eqhubekayo emva kwemifanekiso, ngokufanelekileyo kubandakanya nexesha elichanekileyo.

"Qala ngonxibelelwano olucacileyo nolucacileyo kwaye ukuthembeka kuya kulandela."

Nika umgca ongaphambili amandla angaphezulu

Abasebenzi abangaphambili abajongana nabathengi mihla le bafuna awona mandla kunye bhetyebhetye ukunceda.

"Njengendawo yokuqala yokunxibelelana nabathengi, bakha isiseko sokuthembela," utshilo uFicarra.

Iinkokeli zifuna ukuqiniseka ukuba abasebenzi bangaphambili banezixhobo zokubona iiprofayili zabathengi ezipheleleyo nangaliphi na ixesha ukuze babe nalo lonke ulwazi abaludingayo ukulungisa umba.

Thatha amanyathelo okunciphisa iileya zokwenziwa kwezigqibo kunye nolwamkelo ukuze abathengi baphendule imibuzo yabo kwaye imiba isonjululwe ngokukhawuleza.

Yakha umfanekiso opheleleyo wabathengi

Njengoko usakha okanye usakha kwakhona ukuthembana kwabathengi, yongeza imbono yakho ngomthengi ngamnye.Nika abasebenzi bangaphambili ixesha, uqeqesho kunye nezixhobo zokongeza kwimbali yabathengi kunye nezinto abazithandayo.

Ngaloo ndlela, njengoko usebenzisana nabathengi ngakumbi ukuya phambili unokwenza amava abo ahambelane noko bakuthandayo.

"Abathengi banokuthemba iinkampani ezikhumbula iimfuno zabo kunye nezinto abazithandayo - kwaye zibaphathe njengabantu abahlukileyo."

Ithatyathwe kwi-Intanethi