Kwingxaki, abathengi basemngciphekweni kunangaphambili.Kunzima nangakumbi ukubagcina banelisekile.Kodwa ezi ngcebiso ziya kunceda.

Amaqela amaninzi eenkonzo agxothwa ngabathengi abagcwele i-angst kwiimeko zikaxakeka kunye namaxesha anzima.Kwaye ngelixa kungekho mntu wakha wahlangabezana nengxaki kwinqanaba le-COVID-19, inye into malunga nayo iyahambelana namaxesha aqhelekileyo: Iingcali zamava abathengi banazo kwaye ziya kuhlala zifuna ukunceda abathengi ngokucokisekileyo.

Abathengi bafuna uncedo olongezelelweyo xa bejongene neengxaki ezingalindelekanga kunye nokungaqiniseki okunje ngeentlekele zendalo, ishishini kunye nokusilela kwemali, impilo kunye neengxaki zobuqu kunye nokusilela kwemveliso okanye kwenkonzo.

Lawo ngamaxesha anzima kubasebenzi abanamava ukuba banyuke, bathathe ulawulo, babe nokuzola kwisiphango kwaye ugcine abathengi banelisekile.

La maqhinga mane anokunceda:

Phuma phaya

Ngexesha likaxakeka, abathengi baya kucofa amajelo amaninzi kangangoko banako ukuze baqhagamshelane nawe.Inyathelo lokuqala kwingxaki kukukhumbuza abathengi indlela yokunxibelelana.Ngaphezu koko, bazise ezona ndlela zithembekileyo, amaxesha angcono kunye nezixhobo ezichanekileyo zeentlobo ezahlukeneyo zemibuzo abanokuba nayo.

Uya kufuna ukuthumela kumajelo eendaba ezentlalo, thumela i-imeyile kunye nemiyalezo yeSMS, kwaye wongeze ii-pop-ups kwiwebhusayithi yakho (okanye utshintshe umxholo wokufika kunye nephepha lasekhaya).Bandakanya iinkcukacha kwijelo ngalinye malunga nendlela yokufikelela kuwo onke amajelo eenkonzo zabathengi.

Emva koko uchaze ukuba leliphi ijelo elilungele abathengi ukuba bafikelele kulo ngokusekelwe kwimfuno yabo.Umzekelo, ukuba banemiba yobugcisa, kufuneka bangene kwincoko ebukhoma kunye ne-IT.Okanye ukuba banemiba yokugubungela, banokuthumela ii-arhente zenkonzo yokuthumela imiyalezo.Ukuba bafuna ukuphinda bahlengahlengise, bangayenza nge-portal ye-intanethi.Okanye, ukuba bakwimeko kaxakeka, kufuneka batsalele umnxeba kwinombolo apho umchwephesha wenkonzo aya kuthatha khona.

Gxininisa 'ekopheni'

Kwingxaki, abathengi kufuneka "bayeke ukopha."Kuhlala kukho umba omnye ekufuneka upheliswe phambi kokuba bacinge ngokulawula ingxaki kwaye badlulele ngaphaya.

Xa benxibelelana nawe - rhoqo besoyika - babuze imibuzo ukubanceda bakhuphe owona mba mkhulu.Yeyona, ukuba isonjululwe, iya kuba nefuthe phantse kuyo yonke enye into engalunganga.Unokubuza imibuzo efana nale:

• Bangaphi abasebenzi/abathengi/amalungu oluntu achatshazelwa ngu-X?
• Yintoni eyona mpembelelo inkulu kwezemali yakho ngoku?
• Yintoni eyona nto iphazamisa abasebenzi / abathengi bakho kakhulu?
• Ngaba unokuthi u-A, B okanye u-C yeyona nto iyingozi kule meko?
• Ngaba unokuchonga eyona nkalo ibalulekileyo ekufuneka siyilungise ngoku?

Benze bazive bekhuselekile

Iingcali zamava abathengi zikwimeko eyodwa yokubona kunye nokusombulula iimeko ezininzi eziphezulu.

Xa kufanelekile, xelela abathengi ukuba usebenze kwinto efana nale ngxaki okanye uncede abanye abathengi ngeemeko ezifanayo.

Nyaniseka malunga neengxaki ozibonayo, kodwa musa ukuzisa ubumnyama kunye nentshabalalo.Hlala uyisibane sethemba ngokwabelana ngebali elifutshane loloyiso, kananjalo.

Nika ulwazi olufanelekileyo kangangoko unakho ngaphandle kokubaxakekisa okanye uthabathe ixesha elininzi (wonke umntu unexesha elifutshane ngexesha ebunzimeni).Emva koko unikeze iimbono ezimbalwa ezisekelwe kumava akho kunye nolwazi olunikileyo.Xa kunokwenzeka, nika iinketho ezimbini kwisisombululo sokunqanda ukopha.

Yongeza ixabiso

Kwezinye iimeko ezinzima, akukho sicombululo sikhawulezileyo.Abathengi - kunye nawe - kuya kufuneka ulinde.Ukuphulaphula iingxaki zabo kuyanceda.

Kodwa xa ungenakuyicombulula le meko, bancede banyamezele isaqhwithi ngexabiso elongezelelekileyo.Bathumele amakhonkco olwazi oluluncedo - kuyo nantoni na eya kubakhokelela kwezinye iindlela zoncedo ezifana noncedo lukarhulumente okanye amaqela asekuhlaleni.Banike ukufikelela kulwazi oluqhelekileyo olunamasango olunokubanceda benze imisebenzi yabo okanye baphile ngcono.

Unokubathumela amakhonkco kumanqaku okuzikhathalela okanye iividiyo ukubanceda ukuba bahambe ngengqondo nengxaki yobuqu.

Isixhobo: Ilungiselelwe ukusuka kwi-Intanethi