Abathengi bahlala belindele okungaphezulu kunokuba unokukwenza.Ngethamsanqa, kuyenzeka ukuba ulawule ulindelo lwabo, unikeze oko unako kwaye ubagcine bonwabile.

Usenokuhendeka ukuba uthi hayi xa abathengi becela into ebonakala ingekho ngqiqweni okanye ngaphandle kobubanzi bento oyenzayo.Kodwa khawucinge ngoku: Abathengi badla ngokwenza izicelo ezinzima kuba bengazi ukuba balindele ntoni kuwe.

Abayazi imithetho yakho, imigaqo-nkqubo kunye nezenzo ezamkelwe ngokubanzi njengoko usenza okanye, mhlawumbi, kwaphela.Uninzi luyabuza kuba lungazi izinto ezinokwenzeka kunye nezithintelo.Ipesenti encinci kuphela ekwaziyo ukuba ulindele ntoni kwaye uzame ukufumana ngaphezulu okanye ukuthatha ithuba lakho.

Yingakho indlela efanelekileyo yokusingatha izicelo ezingenangqiqo kukulawula ukulindela kwabathengi ngcono, utsho uRobert C. Johnson, i-CEO ye-TeamSupport.

Umzekelo, "Ukuba umba uza kuthatha iiveki ezimbalwa ukuwusombulula, kungcono ukuba selubala kunokuba nethemba eligqithisileyo kwaye ungathembisi kakhulu kunokuthembisa ngokugqithisileyo," ucebisa uJohnson.

Nazi iindlela ezintlanu ezisebenzayo zokulawula okulindelweyo:

1. Gubungela ezinye izisombululo

Abasebenzi abaphambili abajongana nabathengi bahlala befuna ukuxhotyiswa ngeendidi zezisombululo kwimiba eqhelekileyo kunye nenokwenzeka.Ngaloo ndlela, banokunika abathengi enye indlela xa befuna into engenakwenzeka.

"Ngokudwelisa izisombululo ezinokwenzeka, (iinkonzo zeenkonzo) zixhobisa abathengi babo ukuba baqonde ukuntsonkotha kwengxaki ethile, bazibandakanye ngokuthe ngqo nesisombululo sayo kwaye baqinisekise ukuba abanakulindela okungaphaya kwesisombululo," utshilo uJohnson.

Icebiso: Nika abasebenzi bangaphambili iforum - intlanganiso, iqonga lengxoxo, ibhodi yemiyalezo okanye isiseko sedatha - ukwabelana ngezisombululo zabo ezigqwesileyo kwiingxaki eziqhelekileyo kunye neminye imiba engaqhelekanga abayivayo.Yigcine ihlaziyiwe kwaye ifikeleleka.

2. Yiba elubala

Ulindelo olusengqiqweni ludla ngokuzalwa kukuthenjwa.Iinkampani ezenza imigaqo-nkqubo yazo, iinqobo ezisemgangathweni kunye nezenzo zibonakale elubala zakha ukuthembana kubathengi.

Oko kwenziwa ngokuyenza icace ngewebhusayithi yakho, uncwadi lwenkampani kunye namaphepha eendaba ezentlalo ukuba ulenza njani ishishini.Emva koko, okona kubaluleke kakhulu, qeqesha abasebenzi ukuba basebenzise loo migaqo.

Ingcebiso: Kwinqanaba lentengiselwano, abasebenzi kufuneka bachaze ukuba kutheni kwaye kutheni beyisingatha imeko okanye bakhuphe ngendlela ethile.Abathengi abakuqondayo okwenzekayo baya kukwazi ukuba balindele ntoni, kwaye baya kuba nokwaneliseka yindlela ozisingatha ngayo izinto.

3. Nika amaxesha acacileyo

Uninzi lwabathengi alukhathaleli ukulinda (kancinci, ubuncinci) - ukuba nje bayasiqonda isizathu.Bayaqonda ukuba i-glitches, iimpazamo kunye ne-bugs zivela.Kodwa balindele ukuba unyaniseke kubo.

Ingcebiso: Thumela kwiwebhusayithi yakho, kwimidiya yoluntu kunye nakumgca wefowuni yakho ukuba baya kulinda ixesha elingakanani na impendulo.Nje ukuba unxibelelane, kwaye ukuba awukwazi ukunceda ngokukhawuleza, setha ulindelo lwefowuni ebuyisiweyo, i-imeyile okanye ulandelele.Ukuba izakuthatha ixesha elide kunokuba ubulindele, zihlaziye xa ubuthe uzokuphinda uqhagamshelane nazo.

4. Yiba nethemba uze ube nengqiqo

Uninzi lweepros zenkonzo zifuna ukwenza kunye nokugcina abathengi bonwabile-kwaye bayazi ukuba isisombululo esikhawulezileyo siyakwenza oko.Emva koko, wonke umntu ufuna ukuva iindaba ezilungileyo, njengokuba ingxaki iya kulungiswa, ukubuyiselwa imali kuya kwenziwa okanye isisombululo siya kuphunyezwa ngoku.

Ngelixa kulungile ukuba nethemba kubathengi, kubaluleke ngakumbi ukuba nenyani kwaye usete ulindelo oluchanekileyo, utshilo uJohnson.

Ingcebiso: Cacisa ukuba abathengi banokulindela ntoni, kunye nokuba yintoni enokuthi ingabikho endleleni yesiphumo esifanelekileyo.Ke, ukuba enye yezo mpazamo zenzeke, abathengi abayi kumangaliswa kwaye baphoxeke.

5. Ukulandelela

Mhlawumbi eyona nto ibalulekileyo ekumiseni nasekulawuleni okulindelweyo kukulandela.

"Uninzi lwabathengi abakhathazwa ziinkampani ezichukumisa isiseko nabo," utshilo uJohnson.Ngapha koko, "abathengi balindele ukuba amashishini alandele kunye nabo ukuze bazalise amava abo abathengi."

Qhagamshelana nabathengi ngejelo abalikhethayo ngohlaziyo lwenkqubela phambili kunye nesisombululo sokugqibela.Ukulandelela okokugqibela: Fowuna ukuze uqinisekise ukuba bonwabile yindlela izinto eziye zasingathwa ngayo kwaye zaye zenzeka njani.

Khuphela kwiZibonelelo ze-Intanethi