Nazi ezona mvakalelo zintlanu zixhaphakileyo ezikhokela izigqibo zokuthenga, kunye neendlela zokuyila ukuze abathengisi bangene kuyo nganye xa bekhangela:

1. Ukwamkelwa

Amathemba ahlala ejonge iindlela ezintsha zokwandisa ukuma kwabo ngaphakathi kwintlangano (okanye ishishini).Abathengisi abanokubonisa indlela iimveliso kunye neenkonzo zabo eziya kunceda ngayo umntu onethemba lokufikelela olo sukelo (umzekelo, ukwenza inkampani ifumane ukhuphiswano) bazibeke njengabathetheleli, abanenjongo yokunceda ukuphucula ukuma komthengi ngaphakathi kumbutho.Unaloo nto engqondweni, kunokuba luncedo ukubuza nje ithemba ngalinye, kwaye ulungelelanise amanqaku akho aphambili okuthengisa ngokufanelekileyo.

2. Ukuqinisekiswa

Abathengi bafuna ukuziva ngathi igalelo labo libalulekile, kwaye ngokuqhelekileyo batsalela kubathengisi abanokubaqinisekisa ngaloo nto.Ngaloo nto engqondweni, kunokuba luncedo kubathengisi ukuba basebenzise la manyathelo mathathu xa bephendula ukuchasana okuqhelekileyo okanye ukungafani okusemgangathweni kombono:

• Yiba novelwano ngethemba ngokuchaza ukuba ukunike imbono entsha onokuthi uwuqwalasele lo mbandela.
• Ukulungelelanisa ngokuvuma ukuba imbono yethemba ikwithagethi.
• Qinisekisa imbono yethemba ngokuhlengahlengisa ixabiso lesiphakamiso sakho ngokusekelwe kwingxelo yakhe.

3. Uncedo

Kwindawo yemarike yanamhlanje ekhuphisanayo, okukhona umthengisi we-aa eluncedo ngakumbi enokwenza ukuba kubekho ithemba lokwenza ishishini, kokukhona ithemba lingaqhubeli phambili kuphela ngentengiselwano, kodwa ukuqhubeka nokwenza ishishini ngakumbi ezantsi emgceni.Abathengisi abaphumeleleyo bakwenza kube yinto ephambili ukuqonda inkqubo yokuthenga yethemba ngalinye kwangethuba, ukusebenzisana nethemba lokuqinisekisa ukuba inyathelo ngalinye lilungiselelwe ukuhlangabezana neemfuno ezichaziweyo zenkampani, kunye nezinto ezikhethwa ngumthengi.

4. Ukulawula

Uninzi lwabathengi baba nethemba ngakumbi malunga nokwenza ishishini xa beziva ngathi ngabo abalawula inkqubo.Ngaloo ndlela, kusenokuba luncedo ukuncama umlinganiselo othile wolawulo, uvumela ithuba lokumisela ixesha lokuthengisa, kwanendlela nexesha eniza kuhlanganisana ngalo nobabini ukuze nixubushe inyathelo ngalinye.Yeyona ndlela ilungileyo yokwazisa umthengi ukuba nobabini nikwiphepha elinye, ngelixa nimbeka ekhululekile malunga nomngcipheko wokutyhalelwa kwisigqibo sokuthenga esingesobulumko.

5. Ukuziva ungowabanye

Esinye sezona zizathu zinyanzelisa ukuba umntu acinge ngokwenza ishishini yingcinga yokuba uninzi lwabakhuphisana abaphezulu bayaxhamla kwimveliso okanye inkonzo angayisebenzisiyo.Ubungqina obuvela kumagama aziwayo kwingingqi okanye kwishishini zizixhobo ezinkulu kulo mba, ngakumbi ezo ziqaqambisa zonke iindlela inkonzo yakho yenze ukuba umntu okhuphisana naye aphumelele.Kwezinye iimeko, isisombululo sakho sinokunika amathuba okhuphiswano.Kwabanye, inokuvumela ithemba nakwibala lokudlala elinabadlali abaphambili kwishishini.

Isixhobo: Ilungiselelwe ukusuka kwi-Intanethi