Ungathethi elinye igama kubathengi de ufunde oku: Abaphandi bafumene eyona ilungileyo - kwaye imbi - ulwimi olunokusetyenziswa nabathengi.

Kuyavela ukuba, amanye amabinzana obucinga ukuba abalulekile kumava omthengi anokugqithisa.Kwelinye icala, abathengi bayakuthanda ukuva amanye amagama othanda ukuwathetha.

"Ngoku kucacile ... ukuba ezinye iinyani ezibekekileyo zonxibelelwano lweenkonzo zabathengi ziyasilela ukubambelela kuphononongo lwesayensi," batsho abaphandi.“Kwaye ayilulo lonke unxibelelwano olufuna ukugqibelela;maxa wambi, iimpazamo ezimbalwa zivelisa umphumo ongcono kunokungabi nasiphako.”

Thetha ngakumbi, thetha kancinci

Nantsi into omawuyithethe – kunye nento omawuyiphephe:

Banike "Mna".Ukuza kuthi ga ngoku, unokucinga ukuba kungcono ukubhekisa kuwe njengenxalenye yeqela elilungiselelwe ukunceda abathengi.Ke uthetha izinto ezinje, "Singakunceda kuloo nto," okanye "Siza kuyilungisa."Kodwa abaphandi bafumanisa ukuba abathengi bavakalelwa kukuba abasebenzi abasebenzisa "Mna," "mna" kunye "nowam" abaninzi basebenzela umdla wabo.Enye inkampani yafumanisa ukuba inokunyusa ukuthengisa nge-7% ngokutshintshela "thina" ukuya ku "mna" kwintsebenziswano yabo ye-imeyile.

Sebenzisa amagama abathengi.Abathengi bayathemba kwaye bayathanda abantu abalinganisa ulwimi lwabo ngakumbi kunabo bangaluthembiyo.Sithetha ngamagama achanekileyo, nathi.Umzekelo, ukuba umthengi uyabuza, "Ingaba izihlangu zam ziza kufika ngolwesihlanu?"Abasebenzi abaphambili bafuna ukuthi, "Ewe, izihlangu zakho ziya kube zikhona ngoLwesihlanu," kunokuba, "Ewe, ziya kuhanjiswa ngomso."Ooh-kakhulu umahluko, kodwa ukusebenzisa amagama achanekileyo kudala umanyano oluthandwa ngabathengi.

Qhagamshela kwangoko.Abaphandi baqinisekise into osele uyiqhelisela: Kubalulekile ukunxulumana - kwaye usebenzise amagama okwakha ubudlelwane - kwangethuba kwintsebenziswano.Bonisa inkxalabo novelwano ngamagama anjengathi “ndicela,” “uxolo” nelithi “enkosi.”Imvumelwano yomqondiso, ukumamela nokuqonda ngamagama afana no-“ewe,” “Kulungile” kunye no-“uh-huh.”Kodwa kukho inxalenye eyothusayo kuphando: Musa ukuyigqithisa ngamazwi anenkathalo, anovelwano.Ekugqibeleni abathengi bafuna iziphumo, kungekhona nje uvelwano.

Qalisa.Abathengi bafuna ukuba abasebenzi "bathathe uxanduva" kwincoko, kwaye amagama asebenzayo abanceda baqonde ukuba kuyenzeka.Abaphandi bathi abasebenzi bafuna ukusuka "kumagama okudibanisa" ukuya "kuxazulula izenzi" ezinjengokuthi, "fumana," "fowuna," "yenza," "sombulula," "vumela" kunye "nokubeka."Olu hlobo lwamagama lwandisa ukwaneliseka kwabathengi.

Cacisa.Abathengi bafumana abasebenzi abasebenzisa ikhonkrithi, ulwimi oluthile luluncedo ngakumbi kunabo basebenzisa ulwimi oluqhelekileyo.Ulwimi oluphathekayo lucebisa ukuba ugxininise kwiimfuno zomntu zabathengi.Umzekelo, abaqeshwa abathengisayo bangafuna ukuthi, "umkhono omde oluhlaza, intamo yabasebenzi" ngaphezulu kwe "hempe."

Yiya kwinqanaba.Musa ukoyika ukuxelela abathengi into abafanele ukuyenza.Abaphandi bafumanise ukuba abantu bayeyisela ngakumbi xa besebenzisa amagama axhasa into ethile: “Ndicebisa ukuba uzame i-B Model” okanye “Ndicebisa lo mgca wabamhlophe.”Abanyanzelisi ukusebenzisa ulwimi lomntu siqu, olufana no "Ndiyasithanda eso simbo" okanye "Ndikhetha laa mgca."Iingcebiso ezicacileyo zibonisa ukuzithemba kunye nobuchule obuchukumisa abathengi.

Ithatyathwe kwi-Intanethi