Umngeni.Guqula.Qhubeka.Ukuba ungumxhasi wenkonzo yabathengi, yayingubhubhane MO Yintoni elandelayo?

Ingxelo yeSimo seSine seSalesforce yeNkonzo idize iindlela ezivele kumava abathengi kunye neengcali zenkonzo kulo bhubhani.

Amava abaluleke ngakumbi kunangaphambili kubathengi abaye baxhatshazwa yi-COVID-19.Ke iziphumo ziya kukunceda wenze ishishini elilumkileyo kunye neenjongo zamava abathengi kuqoqosho lwasemva kobhubhane.

"Besisazi ngokusekelwe kuphando lwethu lwangaphambili ukuba amashishini awasayi kujonga imisebenzi yabo yenkonzo kunye nenkxaso njengamaziko eendleko, kodwa njengempahla yeqhinga ezuza ingeniso kunye nokugcinwa njengoko ukulindela kwabathengi kukhula," kusho uBill Patterson.

Njengoko ulungiselela ixesha elilandelayo kwinkonzo yabathengi, nantsi into oza kufuna ukuyiqwalasela.

1.Ukuba bhetyebhetye kuphumelela uthando

Phantse i-85% yeenkokeli kunye neepros zabo zangaphambili basebenze kunye kulo nyaka uphelileyo ukutshintsha imigaqo-nkqubo kunye nokwandisa ukuguquguquka kubathengi.

Esona sizathu siphambili solu tshintsho yaba ngama-88% ezithuba ezaziwayo zeteknoloji.Umzekelo, xa abasebenzi bethunyelwe ekhaya ukuya emsebenzini, babengenakufikelela kulwazi okanye i-bandwidth yokusingatha imibuzo njengoko benokwenza kwisiza.Kwezinye iimeko, abathengi abakwazanga ukuya kwiindawo ezibonakalayo kwaye bafuna uncedo lwedijithali okokuqala - kwaye ezinye iinkampani bezingekakulungeli.

Xa kufikwa kwimigaqo-nkqubo, phantse i-90% yaqonda ukuba kufuneka itshintshe kuba ukuvalwa okwagunyaziswa ngurhulumente kumashishini abo - okufana nemisitho kunye nokuthengisa - kwenze ukuba iindlela zokurhoxisa zabo ziphelelwe lixesha.

Ukuya phambili: Iinkampani ziya kufuna itekhnoloji ebavumela ukuba banike inqanaba elifanayo lenkonzo bekude njengoko benzile kwisiza.Kwaye uyakufuna ukulungelelanisa imigaqo-nkqubo yelizwe leshishini lanamhlanje, apho abantu banxibelelana kancinci, uphando bekude kwaye baphonononge ngakumbi.

2.Uthethathethwano luphumelela ukunyaniseka

Ukugcina kunye nokufumana abathengi abathembekileyo, iinkampani ziya kufuna abasebenzi abathembekileyo bangaphambili abaqhubeka nokuzisa amava amahle nokuba basebenza phi.

Ukuzibandakanya kuya kuthatha uqeqesho oluninzi kunye neenzame zokufikelela, ngakumbi ngabasebenzi abakude, iingcali zeSalesforce zithi.Kuphela malunga ne-20% yeenkokeli zenkonzo ezithe umbutho wabo ugqwesile ekukhweleni nasekuqeqesheni amagosa amatsha eenkonzo zangaphambili ukusuka kude kulo nyaka uphelileyo.

Ukuya phambili: Uyakufuna ukwenza ukuba kube yinto ephambili ukuphucula iindlela zoqeqesho ezikude kunye nokubandakanya abasebenzi abangekho kwindawo.

3.Ulwazi luzuza intlonipho

Ngaphandle kwesiphithiphithi esibangelwe ngubhubhane kwiinkampani ngo-2020, uninzi lweenkokeli zenkonzo yabathengi zahlala zigxile kuqeqesho lwabasebenzi.Ngaphezulu kwe-60% kwisifundo se-Salesforce kwandisa ukufikelela kuqeqesho olufunekayo-kunye nabangaphambili basebenzise inzuzo.

Ngoba?Nokuba abameli benkonzo bathunyelwe ekhaya ukuba basebenze okanye hayi, abathengi basalindele ngaphezulu.Bafuna i-smart reps esebenza njengabacebisi abanovelwano, bethatha iimfuno ezizodwa zomthengi ngamnye kunye neemeko xa benceda.Abathengi bafuna umxube wezakhono ezinzima kunye nezithambileyo ukunceda abathengi unyaka wonke.

Ukuqhubela phambili: Qhubeka nokubonelela nge-intanethi kunye nomntu (nokuba kukuZoom) uqeqesho olugxile kulwazi, izakhono zokuthengiselana kunye nezakhono zokusebenzisana nabantu.

4.Digital winile abathengi

Abathengi bamkele kwaye bathembela kwiitshaneli zedijithali ngokukhawuleza kunangaphambili xa ubhubhane uhlasela.Nditsho nabathengi abebemadolw' anzima ukusebenzisa imidiya yoluntu, ukuodola kwi-intanethi kunye nokuncokola bazame xa bebodwa.

Yiyo loo nto ngaphezulu kwe-80% yabenzi bezigqibo zamava abathengi beceba ukubeka i-accelerator kumanyathelo edijithali.Olwesithathu olwamkelwe ubukrelekrele bokwenziwa (AI) okokuqala kunye nesibini kwisithathu esamkelweyo ii-chatbots, uphononongo lweSalesforce lufunyenwe.

Siya phambili: Makube kude nathi ukuba sithi kufuneka uphose imali kuyo nantoni na ukuze uye phambili.Kodwa abathengi balindele ukhetho oluninzi lwedijithali.Ke ukuba ufuna ukuhamba kancinci phambili kwitekhnoloji, sebenzisana nabathengisi bangoku kwiindlela zokwenza uninzi lwento osele unayo.Okubaluleke ngakumbi, thetha nabathengi ukufumanisa amajelo edijithali abasele bewasebenzisa kwaye bafuna ukuwasebenzisa xa besebenza nawe.

Khuphela kwiZibonelelo ze-Intanethi