Nasi isizathu sokuba ufuna ukuvumela abanye abathengi bakuthande kwaye bakushiye (uhlobo oluthile).

Abathengi abaninzi bafuna ukuya kwindawo yakho yabathengi.

Ukuba banokudlula kuwe, kwiimeko ezininzi baya kuthi: Ngaphezu kwe-90% yabathengi balindele ukuba inkampani ibonelele ngohlobo oluthile lwenkonzo ye-intanethi, kwaye baya kuyisebenzisa, isifundo seParature sifunyenwe.

Yabelana ngokuthanda, amava

Ngelixa iingcebiso zakho zibalulekile, abathengi bafuna ukwazi ukuba ababodwa kwimiba abajongene nayo.Abaninzi bakhetha ukusebenzisana nabanye abathengi ngaphezu kweengcali zenkonzo ngenxa yezizathu ezahlukeneyo: imvelaphi efanayo kunye namava, ukuthanda ukwabelana ngemveliso okanye inkampani, intsebenziswano enokubakho kwishishini, iimfuno eziqhelekileyo, njl.

Ukusukela ngo-2012, abathengi abasebenzisa uluntu olunxulunyaniswa neemveliso abazisebenzisayo okanye amashishini abawalandelayo baye batsiba ukusuka kwi-31% ukuya kwi-56%, ngokophononongo.

Nasi isizathu sokuba uluntu lukhule ngokubaluleka kwaye ungalwenza njani olwakho okanye ulwenze lubengcono, ngokweengcali zeParature:

1. Kwakha ukuthembana

Uluntu lukuvumela ukuba unike abathengi izinto ezimbini abazixabisa kakhulu - ingcaphephe yezobugcisa (wena) kunye nomntu ofana nabo (abanye abathengi).Uphononongo lwe-Edelman Trust Barometer lubonise ukuba i-67% yabathengi bathemba iingcali zobugcisa kwaye i-63% ithembela "umntu ofana nam."

Isitshixo: Uluntu lwakho lufuna ukujongwa njengokuba ubuya kwenza kulo naliphi na iqonga leendaba zoluntu.Thumela xa iingcali zakho zikhoyo - kwaye ujonge umsebenzi ukuze umntu afumaneke iimpendulo ngokukhawuleza ngeeyure zakho eziphezulu zemfuno.Nokuba abathengi bakwi-24/7, akufuneki ube njalo, nje ukuba bayazi ukuba balindele ntoni.

2. Yakha ukufumaneka

Uluntu lwenza 24/7 inkxaso yabathengi inokwenzeka — okanye baphucule into ekhoyo.Usenokungabikho ngo-2:30 am, kodwa abanye abathengi basenokuba bakwi-intanethi kwaye bakwazi ukuncedana.

Ewe, uncedo loontanga alufani noncedo lwengcaphephe.Awunakwenza indawo yakho endaweni yezixhobo eziqinileyo ze-intanethi.Ukuba abathengi bafuna uncedo lwengcali emva kweeyure, banike olona ncedo lukhoyo ngamaphepha e-FAQ ahlaziyiweyo, iividiyo zeYouTube kunye nolwazi lwe-portal olukwi-intanethi abanokufikelela ngalo imini yonke.

3. Yakha isiseko solwazi lwakho

Imibuzo ebuzwe kwaye iphendulwe ngokuchanekileyo kwiphepha loluntu ikunika umxholo ongexesha kwaye kulula ukuwufumana oza kuhlaziya isiseko sakho solwazi lokuzisebenzela.Unokubona iintsingiselo kwimiba efanele isilumkiso kumajelo eendaba ezentlalo okanye ophambili kukhetho lwakho lokuzenzela inkonzo.

Uya kubona nolwimi olusetyenziswa ngabathengi ngokwemvelo oya kufuna ukubandakanya kunxibelelwano lwakho nabo - ukunika imvakalelo yontanga.

Isilumkiso esinye:Beka esweni ukuqinisekisa ukuba abathengi baphendulana ngokuchanekileyo.Awufuni ukuxelela abathengi, "Uyaphosisa" kwiforum yoluntu, kodwa kufuneka ulungise naluphi na ulwazi lobuxoki ngendlela ehloniphekileyo, emva koko ufumane ulwazi oluchanekileyo oluposwe kuluntu kunye nezinye izixhobo zakho ze-intanethi.

4. Yakha ulwazi ngemiba

Abantu abakhutheleyo ekuhlaleni baya kuphakamisa imiba phambi kwakhe nabani na.Oko bakubonayo nabakuthethayo kunokukulumkisa ngeengxaki ezivelayo kunye nemiba eyandayo.

Into ephambili kukumodareyitha uluntu lwabathengi ukubamba izihloko ezihamba phambili kunye neencoko.Umba awuzukungena ngexesha elinye.Izakuhla ngokuhamba kwexesha.Hlala uvule amehlo kwiingxaki ezifanayo ezingasonjululwanga.

Xa ubona intsingiselo, yiba nomdla.Yazisa abathengi ukuba uyawazi umba onokwenzeka kunye nento oyenzayo ukuwusombulula.

5. Yakha iingcamango

Abathengi abasebenzayo kwindawo ohlala kuyo basoloko bengowona mthombo ulungileyo wokunika ingxelo ecacileyo.Kusenokwenzeka ukuba ngabona bathengi bakho bathembekileyo.Bayakuthanda, yaye bakulungele ukukuxelela into abangayithandiyo.

Ungaphakamisa izimvo kwiimveliso kunye neenkonzo kubo kwaye ufumane impendulo ephilileyo.Inokutyhila iimfuno ezingahlangatyezwanga kunye nendlela onokuzizalisekisa ngayo.

Isixhobo: Ilungiselelwe ukusuka kwi-Intanethi